Papirfly - Notice history

This is an update regarding the ImageVault performance. The reason to the downtime was that we have been migrated to Azure Front Door which unfortunately ImageVault was not fully compatible with. This has meant that the cache storage does not work in the same way.

All customers who have experienced the problem and have contacted us should have received a temporary solution. Since yesterday (Wednesday, 15 January 2025) we also have a permanent correction developed, and there is a new version of ImageVault including this correction. We will upgrade each customer to provide the permanent solution.

We are working as quickly as we can with the upgrade to ensure that everything is resolved. You will be updated continuously through your current case, but if you have questions or follow-up problems, we refer you first to our support, which you can easily reach by responding to the case or emailing support@papirfly.com.

All customers who have experienced the problem and have contacted us should have received a temporary solution.

The team is working on fixing the issue and we will get back with an update as soon as possible.