Papirfly - Notice history

Third Party: Cloudflare → Cloudflare Sites and Services → Infrastructure experiencing degraded performance

Operational
Degraded performance
Operational

www.papirfly.com - Operational

100% - uptime
May 2026 · 100.0%June · 100.0%July · 100.0%
May 2026
June 2026
July 2026

support.papirfly.com - Operational

100% - uptime
May 2026 · 100.0%June · 100.0%July · 100.0%
May 2026
June 2026
July 2026

Notice history

July 2026

Investigating Core Service Outage
  • Resolved
    UTC
    Resolved

    The performance issues have been mitigated, and all services have currently returned to standard operational parameters.

    Our engineering team has completed the infrastructure reconfiguration, and the expanded capacity (additional nodes, CPU, and memory) has successfully relieved the system bottleneck. While the environment is now stable, we are keeping the platform under intensive monitoring over the next few hours to ensure long-term stability and prevent any recurrence.

    We apologize for the disruption experienced today and thank you for your continued patience.

  • Identified
    UTC
    Identified

    We are currently experiencing degraded performance and increased response times across our platform. Our engineering team is actively expanding our core infrastructure capacity and scaling our internal services to alleviate the system load and restore normal performance. We sincerely apologize for the recurrence of this issue and will keep you updated here.

  • Resolved
    UTC
    Resolved

    We would like to apologize for the temporary service unavailability experienced by our users earlier today.

    The disruption was caused by an unexpected performance bottleneck within our internal search and indexing infrastructure, which led to a cascade failure across our core application services. Once the root cause was identified, our engineering team successfully isolated the affected component, stabilized the data indexing layer, and initiated a controlled recovery process. All services have now been safely restored to full operational capacity.

    We are currently reviewing our infrastructure architecture and monitoring alerts for this specific component to prevent similar occurrences in the future. Thank you for your continued patience and understanding.

  • Identified
    UTC
    Identified

    We have identified and mitigated the underlying infrastructure issue that caused the service disruption. Most services are now recovering and coming back online. We are closely monitoring the system performance to ensure full stability. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are aware of a critical issue causing widespread service unavailability across our platform. Our team is urgently investigating the situation to restore functionality. Next update will be provided within 30 minutes.

June 2026

Service Degradation (Database Performance Issues)
  • Postmortem
    UTC
    Postmortem

    We would like to apologize for the intermittent service degradation and connectivity issues experienced by some of our users earlier today.

    During a background system optimization process initiated late last week, an unexpected accumulation of data occurred within our core storage environment over the weekend. This led to temporary system congestion and performance slowdowns today. Our engineering team proactively managed system traffic and expanded infrastructure capacity to fully stabilize the environment. All services were safely restored to full operational capacity within 120 minutes.

    We are adjusting our system maintenance protocols to ensure that background tasks do not impact performance in the future. Thank you for your patience and understanding.

  • Resolved
    UTC
    Resolved

    The database load issues have been successfully mitigated, and all services are now fully operational.

    We are continuously monitoring the system's performance to ensure stability. A post-incident review will be conducted internally to prevent future occurrences.

    Thank you for your patience and understanding while we resolved this issue.

  • Identified
    UTC
    Identified

    Access to the majority of our services should now be restored, and performance is returning to normal levels.

    While systems are currently stable, our engineering team is continuing to thoroughly investigate the root cause of the database load to ensure long-term stability and prevent this from happening again.

    We will provide a final update once the investigation is complete and the incident is officially resolved. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently experiencing high load on our core database systems, which may result in slow response times or intermittent unavailability across some of our services.

    Our engineering team is actively investigating the root cause and working on stabilizing the environment.

    We sincerely apologize for any inconvenience this may cause. We will provide updates on this page as more information or an Estimated Time of Resolution (ETR) becomes available.

May 2026

No notices reported this month

May 2026 to July 2026

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