Papirfly - Network problem affecting several Papirfly web sites – Incident details

All systems operational

Network problem affecting several Papirfly web sites

Resolved
Degraded performance
Started over 3 years agoLasted 40 minutes

Affected

Legacy Services

Legacy Brand Portals

Updates
  • Postmortem
    Postmortem

    Our hosting provider checked their network for anomalies and found signs of resource limits in a firewall. The firewall logs have been sent to the vendor for further analysis and the firewalls were upgraded and restarted during a planned maintenance window on Thursday evening.

    The network instability occurred between 15:48:40 and 16:20:40 CEST on Thursday 2022-10-06.

  • Resolved
    Resolved

    All Papirfly services are working normally.

  • Monitoring
    Monitoring

    All Papirfly services are working normally again. We are following the situation and investigating the root cause of the earlier disruption.

  • Investigating
    Investigating

    Some Papirfly services started responding slower than usual. It appears to be caused by network instability. We are investigating together with our hosting provider.